We strongly recommend that eligible employees download the Westfield app and create an account using their unique account number to take advantage of their Westfield Health cash plan which provides annual cashback as itemised below.
If you do not have your account number, please contact your line manager or HR who can provide this for you. Once you have logged in via your app you will then be able to log in on any device.
Many people only think to use the Westfield Health Cash Plan for optical or dental claims — but it actually offers a wide range of financial, physical and emotional wellbeing support.
Click the guides below for more information or see below for a summary of cash benefits.
What Your Plan Includes (Level 1)
Click here for a full summary >>>
- Therapy Treatments – Up to £275
- Dental Accidents – Up to £250
- In Patient Allowance – £20 per night up to 30 nights per year
- Day Surgery – £20 per day up to 10 days per year
- Maternity / Paternity / Adoption Benefit – a one-off payment of £200 per child
- Chiropody – Up to £75
- Health Screening / Assessment – Up to £250 for early screening
- DoctorLine – 24/7 GP Advice
- Health Club & Gym Discounts
- Flu Jab & Vaccinations – Up to £75
- Prescription Charges – Up to three claims per year
- Westfield Rewards – Discounts on shopping, travel and holidays
- Optical – Up to £125 towards eye tests and optical prescription
- Dental check ups, hygienist or treatments – Up to £125
- Specialist Consultations & Diagnostics – Up to £450
Download the form to extend your cover or add an additional adult here by 28 August 2026 >>>
FAQs
I’m having problems logging in…
Do you have your membership number?
You should have been emailed this directly from Westfield Health but if not contact HR who can provide this to you.
Have you registered your account?
You will need to register before being able to use your account. You can do so on the app or website.
For further problems logging in, you will need to contact Westfield directly or follow their support/contact advice us as Hills do not administer their site.
Making claims
As per the terms and conditions, claims must be made within 26 weeks of the;
- date payment was made to the practitioner/specialist
- the date you were discharged as an in-patient
- the date of attendance for day surgery
- the child’s DOB or placement date.
General good practice
Please check the terms of what is covered before claiming.
It is advisable to contact Westfield Health in advance to check whether the practitioner/specialist you are planning to use is on their approved list.