Losing a loved one is a difficult time. It’s important to have both emotional and practical support.
The Good Grief Trust is the organisation we are spotlighting on this month on the Wellbeing Hub. Their website offers lots of practical and supportive information, such as their guide on “What to do when someone dies”
National Support Services

No matter how long you’ve been grieving, Cruse Bereavement Support offer a free helpline and counselling.
Weekdays | 9:30-15:00
“A world where no child is left to grieve alone”
Grief Encounter supports bereaved children, young people and families.
Weekdays | 9:30-15:00

‘Help and hope in one place’. The Good Grief Trust offers a directory of a range of grief support offerings.
24/7 Helplines

If you need someone to talk to, any time, day or night, the Samaritans listen without judgment.
📞 116 123
Free | 24 hours | 365 days

Support through difficult times, whether practical, legal or emotional.
Weekdays 09:00-18:00 | Sat 10:00-14:00

Free support for people living with terminal illness and their families, friends and carers.
Weekdays 08:00-18:00 | Weekends 10:00-16:00

We’re here to listen. The death of a child is unimaginable unless it’s something you’ve been through yourself. That’s why this helpline is operated by a dedicated team of volunteers who are all bereaved parents.
Weekdays | 10:00-13:00 & 19:00-22:00
The Hills Group Specific Support
For Hills Group Employees
MetLife is The Hills Group’s life assurance company and offers Hills’ employees dedicated bereavement support.
MetLife’s complimentary bereavement and probate support helpline is staffed by qualified counsellors, providing practical and emotional support for you and your family.
24 hours | 365 days | Unlimited access
*There are eligibility requirements to access this service – please contact HR or your line manager for advice.
Need Urgent Help?
Emergency
Call 999 or go to A&E
Mental Health Crisis
Use NHS 111 online or call 111
Your mental health is as important as your physical health.
You will not be wasting anyone’s time.