Bereavement support

Losing a loved one is a difficult time. It’s important to have both emotional and practical support.

The Good Grief Trust is the organisation we are spotlighting on this month on the Wellbeing Hub.  Their website offers lots of practical and supportive information, such as their guide on “What to do when someone dies


National Support Services

Cruse Bereavement Support

No matter how long you’ve been grieving, Cruse Bereavement Support offer a free helpline and counselling.

📞 0808 808 1677

Weekdays | 9:30-15:00

Online chat | Counselling


Grief Encounter

“A world where no child is left to grieve alone”

Grief Encounter supports bereaved children, young people and families.

📞 0808 802 0111

Weekdays | 9:30-15:00


The Good Grief Trust

‘Help and hope in one place’. The Good Grief Trust offers a directory of a range of grief support offerings.


Mind

Mind fights for mental health, offering comprehensive support services.

24/7 Helplines

Samaritans

If you need someone to talk to, any time, day or night, the Samaritans listen without judgment.

📞 116 123

Free | 24 hours | 365 days

National Bereavement Service

Support through difficult times, whether practical, legal or emotional.

📞 0800 0246 121

Weekdays 09:00-18:00 | Sat 10:00-14:00

Marie Curie

Free support for people living with terminal illness and their families, friends and carers.

📞 0800 090 2309

Weekdays 08:00-18:00 | Weekends 10:00-16:00

Child Death Helpline

We’re here to listen. The death of a child is unimaginable unless it’s something you’ve been through yourself. That’s why this helpline is operated by a dedicated team of volunteers who are all bereaved parents.

📞 0800 282 986

Weekdays | 10:00-13:00 & 19:00-22:00

The Hills Group Specific Support

For Hills Group Employees

MetLife is The Hills Group’s life assurance company and offers Hills’ employees dedicated bereavement support.

MetLife’s complimentary bereavement and probate support helpline is staffed by qualified counsellors, providing practical and emotional support for you and your family.

📞 0800 917 0096

24 hours | 365 days | Unlimited access

*There are eligibility requirements to access this service – please contact HR or your line manager for advice.

Need Urgent Help?

 

Emergency

Call 999 or go to A&E

Mental Health Crisis

Use NHS 111 online or call 111

Your mental health is as important as your physical health.

You will not be wasting anyone’s time.