We have shown below the answers to some of the questions most frequently asked of us. If you have any other queries do please call a member of our sales team.

How big are the delivery vehicles?
How early do I need to order before delivery?
What mix do I require?
How do I know how much material I need?
How can I pay?
How quickly will concrete set?
How far away can a concrete mixer place my concrete?
What access do the trucks need?
What do I need to do prior, during and after delivery?
What about moving concrete myself?
How long am I allowed the delivery truck for?
Is concrete dangerous?
Is compaction/vibration really necessary?
Do I need contraction joints?
Does the weather affect concrete?

How big are the delivery vehicles?

How early do I need to order before delivery?
We ask that you provide us with as much notice as possible, ideally a minimum of 24 hours

What mix do I require?
Mixes vary greatly depending on application and ground conditions, please see our recommended use table or contact one of our sales advisers for more information.

How do I know how much material I need?
Use our handy Concrete Calculator.

How can I pay?
If you do not have a credit account our preferred method of payment is credit or debit card.

How quickly will concrete set?
This will depend on the method of curing, type of mix used and weather conditions. However you should have between one and two hours in which to work the concrete.

How far away can a concrete mixer place my concrete?
The chutes carried by all our mixer trucks mean we can place concrete up to 3.35m from the rear of the vehicle.

What access do the trucks need?
Our vehicles are heavy. If they need to leave the public highway, we cannot be held responsible for any damage caused to the site. Our drivers will do their best to make informed decisions about the safety of taking their vehicles onto your site but any damage to drains, manholes etc is the customer’s responsibility. If you think the access may be a problem, you can ask us to come and look at your site or request a mini-mix vehicle which is lighter and smaller. See also our information above on the size of our vehicles.

What do I need to do prior, during and after delivery?
See our good practice guide for information on preparing your site and finishing your concrete.

What about moving concrete myself?
If you request your concrete at a lower slump (ie drier), you will be able to move the concrete in dumper trucks or wheelbarrows.

How long am I allowed the delivery truck for?
Up to 30 minutes, after which you may incur a waiting time charge.

Is concrete dangerous?
It can be if it is not handled with proper care. Wet concrete can burn and cause dermatitis we suggest caution when handling concrete as follows:

Caution for everybody handling cementitious material, concrete and screed

Fresh concrete or screed can cause serious burns to skin and eyes as well as skin disease and dermatitis. Do not swallow. Keep out of reach of children and animals. Immediately wash off any fresh cementitious material from the skin and thoroughly washout any affected eye. If swallowed do not induce vomit but seek medical advice. Wear protective clothing (such as goggles, gloves, impervious boots, trousers and long sleeved clothing). Immediately remove any clothing or item saturated with cementitious material and wash thoroughly before reuse. Seek medical attention if symptoms persist or in the case of doubt.

MAKE SURE EVERYONE HANDLING OR COMING INTO CONTACT WITH FRESH CONCRETE OR SCREED RECEIVES THIS WARNING

Is compaction/vibration really necessary?
Yes. Failing to tamp, compact or vibrate the wet concrete could leave air pockets which could seriously weaken the compressive strength and durability of the concrete. Also, this process ensures the concrete is at its most dense and, where reinforcing metal is used, ensures that the bond is at its best.

Does the weather affect concrete?
Yes. Extreme hot or cold could affect the concrete and it would be at your own risk. Concreting in cold weather should be carefully considered before starting. The most favourable conditions are between 10-20º C with low wind speeds. Proper curing can negate the impact of the weather. But in very extreme conditions concrete should not be laid.